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Frequently Asked Questions

8iii FAQ — All Your Questions, Find Answers Here

From registration to payments, bonuses to betting — find detailed answers to all your questions in Bangla. Can't find what you're looking for? Ask us on live chat.

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Account & Registration 10

On the registration page Create your account in just 3 simple steps. Enter your name and mobile number, set a password, and agree to the terms. The whole process takes under 3 minutes.

No, 8iiiRegistration complete at Free. There are no registration fees or hidden charges. Simply make a deposit and you're ready to play.

No. Each person may only open one account. Multiple accounts are a violation of our Terms & Conditions and may result in all accounts being suspended. Two accounts from the same mobile number or the same device are not permitted.

The minimum age to register on 8iii is 18 years You must meet the minimum age requirement. A National ID may be required for age verification. Accounts found to belong to minors will be suspended immediately.

Some details, including your email, can be updated through Account Settings. Changing your mobile number requires identity verification. For further assistance, the Help Center Contact us.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number — you'll receive an OTP within 60 seconds. Use the OTP to set a new password. The entire process takes just 2 minutes.

After 5 consecutive failed login attempts, your account will be locked for 15 minutes. Accounts may also be locked due to a Terms & Conditions violation, unusual activity, or security concerns. To resolve this, the Help Center Contact us.

KYC (Know Your Customer) is an identity verification process. For large withdrawals or suspicious activity, you may be asked to upload a photo of your National ID. This is done solely to protect the security of your account.

To permanently close your account Responsible Gaming Use the self-exclusion option on the page or contact support. Make sure to withdraw any remaining balance before closing your account.

During registration, enter your friend's code in the "Referral Code" field. Once they complete registration, both of you will receive a bonus. You can find your own referral code in Account Settings.
Payments & Transactions 9

Log In → Financial Transactions → Select Deposit → Choose a payment method (bKash/Nagad/Rocket/Bank) → Enter the amount → Confirm. Your balance is typically updated within 1–5 minutes.

Minimum Deposit ৳500. The same limits apply for bKash, Nagad, and Rocket. For bank transfers, the minimum is ৳1,000.

Typically 30 minutes to 2 hours to process. During peak hours or if KYC verification is required, it may take up to 24 hours. Requests submitted between 11 PM and 6 AM are processed in the morning.

Minimum Withdrawal ৳300. Via mobile banking, the maximum daily withdrawal is ৳50,000; via bank transfer, up to ৳2,00,000.

If a deposit fails, the amount is returned to your original account within 1–2 business days. If it hasn't been returned, please take a screenshot of the transaction and the Help Center Contact us.

Currently supported methods: bKash, Nagad, Rocket (mobile banking) and bank transfers from various banks. Credit/debit card support is coming soon.

Possible reasons include: unmet bonus wagering requirements, mismatched account details, or an incorrect mobile number. Check the transactions page for details or contact support.

Log In → Financial Transactions page for your complete transaction history. You can filter by date and save records as a screenshot or PDF.

8iii deposit bonus of No Charges. A transfer charge of up to 1% may apply on withdrawals. Mobile banking operators may also apply their own separate charges.
Bonuses & Promotions 8

On your first deposit after registration 100% Bonus — up to ৳5,000. No code required; it is credited automatically. Your first deposit must be made within 7 days.

Wagering means you must place a specified amount in bets using your bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to bet ৳10,000 before you can withdraw. For details, see On the Bonus page Available.

To complete the wagering requirement for the welcome bonus 30 Days to use it. Validity periods vary for other bonuses — each offer clearly states its expiry. Latest Promotions See page.

No. Bonus balance cannot be withdrawn directly. Once the wagering requirement is met, the bonus is transferred to your main balance and can then be withdrawn.

Yes! on the Promotions page Daily, weekly, and monthly offers are available. Loyal members receive exclusive cashback and free spin promotions.

On the voucher page Go to the voucher page, enter the code, and click "Apply". If successful, the bonus will be credited to your account instantly. Each code can only be used once.

Share your referral code with a friend. When they register and make their first deposit using that code, you earn a bonus. The more you refer, the more you earn.

You can opt out of bonus offers through Account Settings. If you do, no bonuses will be credited to your account, and no withdrawal restrictions will apply.
Betting & Gaming 8

On the Bet page You can bet on 30+ sports including cricket, football, kabaddi, basketball, tennis, and badminton. Live in-play betting is also available for real-time wagering on ongoing matches.

Live betting means placing bets while a match is in progress. Odds update in real time based on how the game unfolds — for example, in a cricket match, odds can shift with every ball. It requires quick thinking and fast decision-making.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or a bet is voided, a refund will be issued automatically. If the Cash-Out feature is available, you can take a partial or full return while the match is still in progress.

Odds represent your potential return if you win. For example, odds of 2.5 mean a ৳100 bet would return ৳250. Lower odds indicate a higher chance of winning, but with a smaller payout.

Yes — with a parlay or accumulator bet, you can combine the outcomes of multiple matches into a single bet. Win them all and the odds multiply, making your potential return much higher. However, if any one selection loses, the entire bet is lost.

After logging in, go to the Live Casino section from your dashboard. Play live Baccarat, Roulette, Blackjack with real dealers, plus 500+ slots games.

Bet limits vary by match and market. Generally, the maximum single bet for Sports Betting is up to ৳1,00,000. Casino games have separate limits, which you can view next to each market.

Log in → Profile → Betting History. You can view full details of all past bets — including date, match, odds, outcome, and win/loss amount.
Security & Privacy 6

Yes. 8iii 256-bit SSL encryption is used. Your data is never sold to third parties. Learn more in our in the Privacy Policy Available.

Go to Account Settings → Security → and enable Two-Factor Authentication. You will receive an OTP on your mobile at every login — this is the strongest protection for your account.

Change your password immediately and Support Let us know. We will temporarily lock your account and investigate. If a fraudulent transaction is confirmed, compensation will be considered.

We will never call you to ask for your password or OTP. If you come across a fake site or suspected fraud, immediately Support report it. Always log in from https://8iii-baji.com.

Under Account Settings → Active Sessions, you can see a list of all devices currently logged in. You'll also find an option there to log out any unrecognized devices.

No. 8iii never sells your personal information to third parties. It is not used for advertising or marketing purposes. Learn more in the Privacy Policy Read more.
Support & Assistance 5

the Help Center Reach us via live chat, email, or our ticket system. Live chat is available 24/7 — with an average response time of under 2 minutes.

Yes! 8iii's support representatives all speak Bangla. You can describe your issue in Bangla and receive a response in Bangla — no English required.

the Help Center and select the "Submit a Complaint" option. Provide a detailed description and any relevant screenshots. You will receive a resolution or update within 48 hours.

Support Email: support@8iii-baji.com. Send a detailed description of your issue along with screenshots to our email. On business days, we typically respond within 4–6 hours.

on the Responsible Gaming page Self-exclusion, betting limits, and other responsible gambling tools are available. Our support team handles all queries with full confidentiality. Reaching out for help is a sign of strength.
Most Frequently Asked
How do I register on 8iii?
Account
How long does a withdrawal take to process?
Payment
What is the welcome bonus and how do I claim it?
Bonus
What should I do if I forget my password?
Account
Which sports can I bet on?
Betting
Is my personal information secure?
Security
Quick Links
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Email Support
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Why choose 8iii?

Can't find your answer in the FAQ? Talk to us directly

Full Service in Bangla
FAQ and support — all in one place, built for members in Bangladesh.
Quick Resolution
Our live chat averages a 2-minute response time. Whether your issue is big or small, we resolve it fast.
Safe & Trusted
SSL-secured with 500,000+ trusted members. Your personal information and funds are completely safe.
Fast Payments
Withdrawals to bKash, Nagad, and Rocket processed within 30 minutes. No hassle.
Regular Bonuses
Welcome bonuses, cashback, referral bonuses — new offers available every day.
Responsible Gaming
Set your own limits. From self-exclusion to cooling-off periods — we're committed to keeping you safe.

Still have questions?

If you can't find your answer in the FAQ, reach out via live chat in the Help Center. Or go ahead and register to get started — we're here if you run into any issues.

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